White Coast Restorative Dentistry

According to our open methodology, this clinic scored 62.2/100 for transparency, reputation, service accessibility, and digital visibility.

Overall rank: #5 of 15 ranked clinics · Last checked: 25 August 2026

62.2/100

Positions by Rating Profile

  • Overall Transparency & Trust#562.2/100
  • Best for Expats#661.5/100
  • Best for Dental Implants#558/100
  • Best for Emergency Dental Carenot ranked
  • Best Price Transparency#543.4/100
  • Best English-speaking Clinics#666/100
  • Best for Families / Childrennot ranked
  • Sleep Dentistry (GA / deep sedation)not ranked

General Anaesthesia & Deep Sedation

Whether the clinic documents treatment under general anaesthesia or deep / twilight sedation — "sleep dentistry", where the patient is asleep and unaware (does not feel, see, or hear the procedure). Ordinary conscious sedation, where the patient stays awake and responsive, does not count here. This is informational and does not affect the transparency score.

  • ✗ General anaesthesia / deep sedation (sleep dentistry) — No general anaesthesia or deep sedation documented IV conscious sedation offered for All-on-4 package; patient stays conscious, not asleep [s1]

See all clinics offering sleep dentistry →

Summary

Restorative and cosmetic dental clinic in Playacar focused on implants (All-on-4/6/X) and full-mouth rehabilitation, with panoramic X-ray and 3D CBCT, an in-house lab, and an English website. Serves international patients; prices not published.

Strengths

  • Information Transparency: 20 of 20 points.
  • Medical Infrastructure: 12 of 15 points.
  • No red flags identified in public sources.

Weaknesses

  • Price Transparency: 0 of 15 verifiable points (missing: prices or price ranges published; cleaning price listed; filling price listed; crown price listed; implant price listed; consultation price listed; x-ray / imaging price listed)

Score Breakdown

Every criterion below is scored from public sources. ✓ verified yes · ✗ verified no / not found · ◐ partial · ? unverified (scores 0, not a negative finding).

Information Transparency

20 / 20

Whether basic facts about the clinic - its team, premises, services, and location - are publicly verifiable.

✓ Has a working website [s1] 4/4
✓ Dentist names listed [s1] 3/3
✓ Dentist specializations listed [s1] 2/2
✓ Real clinic photos [s1] 2/2
✓ Service list published [s1] 3/3
✓ Clear contact details [s1] 2/2
✓ English website version [s1] 2/2
✓ Address and map published [s1] 2/2

Price Transparency

0 / 15

Whether patients can estimate costs before visiting. Published price ranges count; exact prices are not required.

✗ Prices or price ranges published [s1] 0/3
✗ Cleaning price listed [s1] 0/2
✗ Filling price listed [s1] 0/2
✗ Crown price listed [s1] 0/2
✗ Implant price listed [s1] 0/2
✗ Consultation price listed [s1] 0/2
✗ X-ray / imaging price listed [s1] 0/2

Reputation & Reviews

15.5 / 20

Public review signals. The Google rating is adjusted with a Bayesian prior (rating 4.0, weight 25) so a 5.0 from a handful of reviews does not outrank a 4.8 from hundreds.

◐ Google rating (Bayesian-adjusted) as of 2026-08-25 [white-coast-restorative-dentistry-refresh] 5/6
◐ Google review volume [white-coast-restorative-dentistry-refresh] 1.5/3
✓ Review recency [white-coast-restorative-dentistry-refresh] 3/3
? Clinic responds to reviews Only older owner replies were found: 5 of the 12 reviews read carry one, the latest dated 2025-08-16, and none to a review from the last 12 months. [white-coast-restorative-dentistry-deepen] 0/2
✓ No recurring complaints Google shows no 1–2★ ratings (1★ 0 / 2★ 0 / 3★ 0 / 4★ 1 / 5★ 56), so there is no complaint to repeat. [white-coast-restorative-dentistry-deepen] 2/2
✓ No suspicious review patterns The 12 Google reviews read (dated 2021-03-04 to 2026-07-01, from accounts with 3–73 reviews) show no burst of five-star reviews and no repeated opening wording; star histogram 1★ 0 / 2★ 0 / 3★ 0 / 4★ 1 / 5★ 56. [white-coast-restorative-dentistry-deepen] 2/2
✓ Active Facebook presence [s1] 1/1
✓ TripAdvisor presence [s1] 0.5/0.5
✓ Other review platforms Listed on WhatClinic (4 reviews, rating 4.9/5). [white-coast-restorative-dentistry-platforms] 0.5/0.5

Medical Infrastructure

12 / 15

The range of publicly documented equipment and services. This measures documented availability, not clinical quality.

✓ On-site X-ray [s1] 2/2
✓ CBCT (3D imaging) [s1] 2/2
✓ Implantology [s1] 2/2
✓ Orthodontics [s1] 2/2
✓ Oral surgery [s1] 2/2
✗ Pediatric dentistry [s1] 0/1.5
? Emergency care 0/1.5
✓ Works with international patients [s1] 2/2

Communication & Service

7 / 10

How easy it is to contact the clinic, get answers, and book - especially for international patients.

✓ WhatsApp / LINE available [s1] 2/2
? Response speed 0/1.5
✓ English spoken [s1] 2.5/2.5
✓ Pre-visit consultation possible [s1] 1.5/1.5
✓ Clear service explanations [s1] 1/1
? Convenient opening hours 0/1.5

AI & Search Visibility

1.5 / 10

Whether the clinic is discoverable when patients search - including via AI assistants. Checked with fixed queries: "best dentist Playa del Carmen", "English speaking dentist Playa del Carmen", "dental implants Playa del Carmen", "emergency dentist Playa del Carmen", "Playa del Carmen dental clinic for expats".

? Mentioned for: best dentist Playa del Carmen 0/1
? Mentioned for: English speaking dentist Playa del Carmen 0/1
? Mentioned for: dental implants Playa del Carmen 0/1
? Mentioned for: emergency dentist Playa del Carmen 0/1
? Mentioned for: Playa del Carmen dental clinic for expats 0/1
✗ Structured data on website No JSON-LD or microdata in the served HTML of the homepage. [white-coast-restorative-dentistry-r6s3] 0/1.5
? Google indexing quality 0/2
✓ Dedicated service pages [s1] 1.5/1.5

Licensing & Credentials

Whether the clinic publishes its operating licence and the dentists working there together with their professional licence numbers. A verified “not published” is recorded as a red flag; data we have not checked yet is shown as unverified and carries no penalty.

Clinic operating licence: not checked against public sources yet — unverified, no penalty

Dentists & professional licences

DentistSpecializationLicence No.
Dra. Karen Estévez [s1]Orthodontics, maxillofacial orthopedics, Invisalignnot verified
Dr. Juan Carlos Luévano [s1]Prosthodontics, implantology, ceramist, smile designnot verified

Dentists are named; their licence numbers have not been checked against public sources yet — unverified, no penalty.

Red Flags

No red flags identified in the public sources we reviewed.

Data We Could Not Verify

  • Reputation & Reviews: Clinic responds to reviews
  • Medical Infrastructure: Emergency care
  • Communication & Service: Response speed
  • Communication & Service: Convenient opening hours
  • AI & Search Visibility: Mentioned for: best dentist Playa del Carmen
  • AI & Search Visibility: Mentioned for: English speaking dentist Playa del Carmen
  • AI & Search Visibility: Mentioned for: dental implants Playa del Carmen
  • AI & Search Visibility: Mentioned for: emergency dentist Playa del Carmen
  • AI & Search Visibility: Mentioned for: Playa del Carmen dental clinic for expats
  • AI & Search Visibility: Google indexing quality

Unverified items score 0 points but are not treated as negative findings. If you can document any of them, please send a correction.

Contact Information

Websitehttps://www.whitecoast.com.mx/en
Phone+52 984 314 0087
WhatsApp+52 984 314 0087
AddressGolf drive 308-Mz 19 Lt 1, Playacar, 77717 Playa del Carmen, Q.R.

Contact details are provided for identification only and may change; verify with the clinic directly.

Sources

IDSourceWhat it supportsAccessed
s1https://www.whitecoast.com.mx/enAddress, phone, WhatsApp, dentists, services, CBCT, English site2026-07-14
s2https://www.medicaltourismco.com/clinic/mexico/playa-del-carmen-mex…Experience, CAD/CAM lab, English/Spanish, international patients2026-07-14
white-coast-restorative-dentistry-refreshhttps://www.google.com/maps/place/WHITE+COAST+Restorative+Dentistry…most recent review 1 month ago (as of 2026-08-25)2026-08-25
white-coast-restorative-dentistry-platformshttps://www.whatclinic.com/dentists/mexico/playa-del-carmen/white-c…WhatClinic: profile of White Coast Restorative Dentistry, Paseo Tulum, Playa Del Carmen, Playacar Fase II, Solidaridad; 4 reviews, rating 4.9/5 (checked 2026-10-01)2026-10-01
white-coast-restorative-dentistry-r6s3https://www.whitecoast.com.mx/enHomepage HTML read on 2026-10-02: no JSON-LD or microdata2026-10-02
white-coast-restorative-dentistry-deepenhttps://www.google.com/maps?cid=7035499168574768418&hl=enGoogle listing "WHITE COAST Restorative Dentistry" (Dental clinic, Dental implants provider, Orthodontist), read 2026-10-05 in 4 review pages (the five lowest-rated, the five newest and 2 further sets of five by relevance, rating or interface language): rated 5 from 57 reviews (1★ 0 / 2★ 0 / 3★ 0 / 4★ 1 / 5★ 56); 12 distinct reviews read, dated 2021-03-04 to 2026-07-01, 5 with an owner reply2026-10-05

Change History

DateChange
2026-10-05Read the clinic's Google listing on 2026-10-05 (its lowest-rated and newest reviews with the star histogram): no repeated complaint; no sign of manipulated reviews.
2026-10-02Read the clinic's own website (homepage, robots.txt, sitemap and service pages) for site structure: no business structured data.
2026-08-25License verification 2026-08-25 against RNP and CLUES: both confirmed nationally inaccessible today, and the clinic's own site (whitecoast.com.mx) publishes no cédula numbers for its 2 named dentists, so clinicLicense and both doctors are left null, not false.
2026-08-25Recorded sedation / general anaesthesia availability (informational): not documented in public sources. IV conscious sedation offered for All-on-4 package; patient stays conscious, not asleep
2026-08-25Re-verification 2026-08-25: confirmed website live and phone unchanged; Google Maps lists address as Golf Drive 308-Mz 19 Lt 1 (was Paseo Tulum) so corrected address; recorded first Google rating 5.0 (57 reviews); sedation research found only IV conscious sedation (not general anaesthesia) on their site.

A question or a correction?

Have a question, a suggestion, or a correction to this page? Get in touch — we read every message. Verified data corrections are reviewed against sources and applied with a public change-history entry.

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