Sani Dental Group Playa del Carmen
According to our open methodology, this clinic scored 85/100 for transparency, reputation, service accessibility, and digital visibility.
Overall rank: #2 of 15 ranked clinics · Last checked: 25 September 2026
85/100
Positions by Rating Profile
- Overall Transparency & Trust#285/100
- Best for Expats#281.3/100
- Best for Dental Implants#285/100
- Best for Emergency Dental Care#281.8/100
- Best Price Transparency#190.6/100
- Best English-speaking Clinics#280/100
- Best for Families / Childrennot ranked
- Sleep Dentistry (GA / deep sedation)#185/100
General Anaesthesia & Deep Sedation
Whether the clinic documents treatment under general anaesthesia or deep / twilight sedation — "sleep dentistry", where the patient is asleep and unaware (does not feel, see, or hear the procedure). Ordinary conscious sedation, where the patient stays awake and responsive, does not count here. This is informational and does not affect the transparency score.
- ✓ General anaesthesia / deep sedation (sleep dentistry) — General anaesthesia / deep sedation documented General anesthesia explicitly offered for jaw surgery, patient fully asleep [sani-dental-group-playa-del-carmen-sedation]
Summary
Playacar branch of the well-known Sani Dental Group, a large dental-tourism operator serving US and Canadian patients. Focus on cosmetic, restorative and implant dentistry, with English-speaking staff and complimentary transport. A group-wide price list covers this location.
Strengths
- Information Transparency: 20 of 20 points.
- Price Transparency: 15 of 15 points.
- Medical Infrastructure: 13.5 of 15 points.
- No red flags identified in public sources.
Weaknesses
No category fell below the weakness threshold (50% of verifiable points).
Score Breakdown
Every criterion below is scored from public sources. ✓ verified yes · ✗ verified no / not found · ◐ partial · ? unverified (scores 0, not a negative finding).
Information Transparency
20 / 20
Whether basic facts about the clinic - its team, premises, services, and location - are publicly verifiable.
| ✓ | Has a working website [s1] | 4/4 |
| ✓ | Dentist names listed The group's doctors page names the dentist of the Playa del Carmen clinic, Dr. Alejandro Ramírez Rivas. [sani-dental-group-playa-del-carmen-deepen-15] | 3/3 |
| ✓ | Dentist specializations listed [s1] | 2/2 |
| ✓ | Real clinic photos [s1] | 2/2 |
| ✓ | Service list published [s1] | 3/3 |
| ✓ | Clear contact details [s1] | 2/2 |
| ✓ | English website version [s1] | 2/2 |
| ✓ | Address and map published [s1] | 2/2 |
Price Transparency
15 / 15
Whether patients can estimate costs before visiting. Published price ranges count; exact prices are not required.
| ✓ | Prices or price ranges published Group-wide price list covering the Playa del Carmen clinic, with dozens of priced treatments [sani-dental-group-playa-del-carmen-deepen] | 3/3 |
| ✓ | Cleaning price listed Regular cleaning priced at $35 (700 MXN) [sani-dental-group-playa-del-carmen-deepen] | 2/2 |
| ✓ | Filling price listed Composite filling priced at $60 (1,200 MXN) [sani-dental-group-playa-del-carmen-deepen] | 2/2 |
| ✓ | Crown price listed Crowns priced by material, e.g. zirconia $490 (9,800 MXN) [sani-dental-group-playa-del-carmen-deepen] | 2/2 |
| ✓ | Implant price listed Titanium implant priced at $890 (17,800 MXN), implant only [sani-dental-group-playa-del-carmen-deepen] | 2/2 |
| ✓ | Consultation price listed Initial examination and consultation listed at $0 [sani-dental-group-playa-del-carmen-deepen] | 2/2 |
| ✓ | X-ray / imaging price listed Panoramic X-rays $65 (1,300 MXN); CT scan with panoramic X-rays $150 (3,000 MXN) [sani-dental-group-playa-del-carmen-deepen] | 2/2 |
Reputation & Reviews
15.5 / 20
Public review signals. The Google rating is adjusted with a Bayesian prior (rating 4.0, weight 25) so a 5.0 from a handful of reviews does not outrank a 4.8 from hundreds.
| ◐ | Google rating (Bayesian-adjusted) as of 2026-08-25 [sani-dental-group-playa-del-carmen-refresh] | 5/6 |
| ◐ | Google review volume [sani-dental-group-playa-del-carmen-refresh] | 2/3 |
| ✓ | Review recency [sani-dental-group-playa-del-carmen-refresh] | 3/3 |
| ✓ | Clinic responds to reviews Owner replies to nearly every review including all the critical ones read [sani-dental-group-playa-del-carmen-deepen-9] | 2/2 |
| ✗ | No recurring complaints At least three independent 1-star reviews describe unanswered follow-up communication (records/scans not sent, appointments not confirmed) [sani-dental-group-playa-del-carmen-deepen-2] | 0/2 |
| ✓ | No suspicious review patterns Dates spread over years, reviewer accounts have substantial history, histogram not homogeneous (90.7% 5-star) [sani-dental-group-playa-del-carmen-deepen-10] | 2/2 |
| ✓ | Active Facebook presence [s1] | 1/1 |
| ✓ | TripAdvisor presence [s1] | 0.5/0.5 |
| ✗ | Other review platforms No profile of the Playa del Carmen clinic on WhatClinic (the group's profile there is for its Los Algodones offices), Dental Departures or Doctoralia (checked 2026-10-01). [sani-dental-group-playa-del-carmen-platforms] [sani-dental-group-playa-del-carmen-platforms-2] [sani-dental-group-playa-del-carmen-platforms-3] | 0/0.5 |
Medical Infrastructure
13.5 / 15
The range of publicly documented equipment and services. This measures documented availability, not clinical quality.
| ✓ | On-site X-ray [s1] | 2/2 |
| ✓ | CBCT (3D imaging) CT scan documented alongside panoramic X-rays [sani-dental-group-playa-del-carmen-deepen] | 2/2 |
| ✓ | Implantology [s1] | 2/2 |
| ✓ | Orthodontics Listed as a category (Orthodontist) on the clinic’s Google Business Profile [sani-dental-group-playa-del-carmen-deepen-11] | 2/2 |
| ✓ | Oral surgery [s1] | 2/2 |
| ✗ | Pediatric dentistry Company price list and location page read; no pediatric dentistry mentioned; not a Google Business Profile category [s1] | 0/1.5 |
| ✓ | Emergency care Same-day evaluations documented on the Playa del Carmen location page [sani-dental-group-playa-del-carmen-deepen-12] | 1.5/1.5 |
| ✓ | Works with international patients [s1] | 2/2 |
Communication & Service
6.5 / 10
How easy it is to contact the clinic, get answers, and book - especially for international patients.
| ✗ | WhatsApp / LINE available Price list, location and doctors pages read; no WhatsApp/LINE link in the raw HTML of any [sani-dental-group-playa-del-carmen-deepen-13] | 0/2 |
| ? | Response speed | 0/1.5 |
| ✓ | English spoken [s1] | 2.5/2.5 |
| ✓ | Pre-visit consultation possible [s1] | 1.5/1.5 |
| ✓ | Clear service explanations [s1] | 1/1 |
| ✓ | Convenient opening hours Saturday hours published on the Google listing [sani-dental-group-playa-del-carmen-deepen-14] | 1.5/1.5 |
AI & Search Visibility
6 / 10
Whether the clinic is discoverable when patients search - including via AI assistants. Checked with fixed queries: "best dentist Playa del Carmen", "English speaking dentist Playa del Carmen", "dental implants Playa del Carmen", "emergency dentist Playa del Carmen", "Playa del Carmen dental clinic for expats".
| ✓ | Mentioned for: best dentist Playa del Carmen Clinic’s own site ranks 3rd in the top web results for "best dentist Playa del Carmen" on 2026-09-25. [sani-dental-group-playa-del-carmen-deepen-4] | 1/1 |
| ✗ | Mentioned for: English speaking dentist Playa del Carmen Not present in the top web results for "English speaking dentist Playa del Carmen" on 2026-09-25. [sani-dental-group-playa-del-carmen-deepen-5] | 0/1 |
| ✓ | Mentioned for: dental implants Playa del Carmen Clinic’s own site ranks 3rd in the top web results for "dental implants Playa del Carmen" on 2026-09-25. [sani-dental-group-playa-del-carmen-deepen-6] | 1/1 |
| ✗ | Mentioned for: emergency dentist Playa del Carmen Not present in the top web results for "emergency dentist Playa del Carmen" on 2026-09-25. [sani-dental-group-playa-del-carmen-deepen-7] | 0/1 |
| ✓ | Mentioned for: Playa del Carmen dental clinic for expats Clinic’s own site ranks 5th and 6th in the top web results for "Playa del Carmen dental clinic for expats" on 2026-09-25. [sani-dental-group-playa-del-carmen-deepen-8] | 1/1 |
| ✓ | Structured data on website JSON-LD Organization entity for the group on its Playa del Carmen article; other pages declare the website only [sani-dental-group-playa-del-carmen-deepen-3] | 1.5/1.5 |
| ? | Google indexing quality | 0/2 |
| ✓ | Dedicated service pages [s1] | 1.5/1.5 |
Licensing & Credentials
Whether the clinic publishes its operating licence and the dentists working there together with their professional licence numbers. A verified “not published” is recorded as a red flag; data we have not checked yet is shown as unverified and carries no penalty.
Clinic operating licence: not checked against public sources yet — unverified, no penalty
Dentists & professional licences
No published dentist roster is recorded for this clinic yet — unverified, no penalty.
Red Flags
No red flags identified in the public sources we reviewed.
Data We Could Not Verify
- Communication & Service: Response speed
- AI & Search Visibility: Google indexing quality
Unverified items score 0 points but are not treated as negative findings. If you can document any of them, please send a correction.
Contact Information
| Website | https://sanidentalgroup.com/locations/playa-del-carmen |
|---|---|
| Phone | +1 928 257 1307 |
| Address | Av. 10, Lote 1, Local 46, Fraccionamiento Playacar Fase II, 77710 Playa del Carmen, Quintana Roo |
Contact details are provided for identification only and may change; verify with the clinic directly.
Sources
| ID | Source | What it supports | Accessed |
|---|---|---|---|
| s1 | https://sanidentalgroup.com/locations/playa-del-carmen | Playa del Carmen location page, the group price list and the services catalogue in the sitemap (general, cosmetic, implants, diagnostic, specialty services) read 2026-09-25: no children's dentistry; Google Business Profile categories list none | 2026-09-25 |
| s2 | https://www.medicaltourismco.com/clinic/mexico/playa-del-carmen-mex… | Address, dental-tourism focus, US/Canada patients | 2026-07-14 |
| sani-dental-group-playa-del-carmen-refresh | https://www.google.com/maps/place/Sani+Dental+Group+Playa+Del+Carme… | most recent review 1 month ago (as of 2026-08-25) | 2026-08-25 |
| sani-dental-group-playa-del-carmen-sedation | https://sanidentalgroup.com/blog/jaw-surgery-with-sani-dental-group | "the process begins with general anesthesia to ensure you are fully asleep and comfortable during the surgery" | 2026-08-25 |
| sani-dental-group-playa-del-carmen-deepen | https://sanidentalgroup.com/price-list | Group price list "Dental Price List in Mexico" (linked from the Playa del Carmen location menu), read 2026-09-25; "Our Price" column in US dollars with the peso amount, beside a US-cost comparison: "Zirconia Crown — Our Price $490 (MXN $9,800)"; "E-max (Full Porcelain/Ceramic) Crown — $395 (MXN $7,900)" | 2026-09-25 |
| sani-dental-group-playa-del-carmen-deepen-2 | https://www.google.com/maps?cid=9634992030787617197&hl=en | Robert Harkway (2026-04-16): X-ray emails "failed 3 times"; Moya Mendez (2023-05-25): "phoned and emailed LITERALLY over 20 times to have them sent"; Jody Johnsen (2021-07-14): "trying to schedule a follow up appointment for 5 weeks... tried four times using every email" | 2026-09-25 |
| sani-dental-group-playa-del-carmen-deepen-3 | https://sanidentalgroup.com/blog/sani-dental-group-playa-del-carmen… | JSON-LD read 2026-09-25: BlogPosting with publisher "@type": "Organization" (Sani Dental Group); the location, price-list and home pages carry WebSite/SearchAction only | 2026-09-25 |
| sani-dental-group-playa-del-carmen-deepen-4 | search:best dentist Playa del Carmen | Web search on 2026-09-25: result 3 — https://sanidentalgroup.com/locations/playa-del-carmen, title "Playa del Carmen, Quintana Roo", the clinic’s own domain. | 2026-09-25 |
| sani-dental-group-playa-del-carmen-deepen-5 | search:English speaking dentist Playa del Carmen | Web search on 2026-09-25: results 1–9 were playadelcarmen.com, everythingplayadelcarmen.com (x2), coraldentalcenter.com, dentaldepartures.com, playadelcarmendentist.com, steticdental.com.mx, dentavacation.com, en.wikipedia.org; the clinic's site and name were not among them. | 2026-09-25 |
| sani-dental-group-playa-del-carmen-deepen-6 | search:dental implants Playa del Carmen | Web search on 2026-09-25: result 3 — https://sanidentalgroup.com/blog/all-on-4-dental-implants-in-playa-del-carmen-your-complete-guide, title "Smile Renewal: All-on-4 Dental Implants in Playa del Carmen", the clinic’s own domain. | 2026-09-25 |
| sani-dental-group-playa-del-carmen-deepen-7 | search:emergency dentist Playa del Carmen | Web search on 2026-09-25: results 1–9 were whatclinic.com (x3), playadelcarmen.com, steticdental.com.mx, kkisproject.org, dentalplaya.com, coraldentalcenter.com, en.wikipedia.org; the clinic's site and name were not among them. | 2026-09-25 |
| sani-dental-group-playa-del-carmen-deepen-8 | search:Playa del Carmen dental clinic for expats | Web search on 2026-09-25: result 5 — https://sanidentalgroup.com/locations/playa-del-carmen, title "Playa del Carmen, Quintana Roo"; result 6 — https://sanidentalgroup.com/blog/why-playa-del-carmen-is-a-top-destination-for-dental-care-in-mexico, both the clinic’s own domain. | 2026-09-25 |
| sani-dental-group-playa-del-carmen-deepen-9 | https://www.google.com/maps?cid=9634992030787617197&hl=en | Owner reply to Kazi Hossain’s 1-star review, 2025-10-01: "we want to thank you for taking the time to let us know about your recent visit" | 2026-09-25 |
| sani-dental-group-playa-del-carmen-deepen-10 | https://www.google.com/maps?cid=9634992030787617197&hl=en | Reviews dated 2021-2026 across sorts; accounts with 5-87 reviews each | 2026-09-25 |
| sani-dental-group-playa-del-carmen-deepen-11 | https://www.google.com/maps?cid=9634992030787617197&hl=en | Google Business Profile categories include "Orthodontist" | 2026-09-25 |
| sani-dental-group-playa-del-carmen-deepen-12 | https://sanidentalgroup.com/locations/playa-del-carmen | Playa del Carmen location page, read 2026-09-25: general care includes "Same-day evaluations when clinically appropriate" | 2026-09-25 |
| sani-dental-group-playa-del-carmen-deepen-13 | https://sanidentalgroup.com/locations/playa-del-carmen | 23 group pages read 2026-09-25 (location, price list, home, doctors, services, patient resources): no wa.me, WhatsApp or LINE link in the raw HTML; the Google listing gives a US phone number | 2026-09-25 |
| sani-dental-group-playa-del-carmen-deepen-14 | https://www.google.com/maps?cid=9634992030787617197&hl=en | Hours: Mon-Fri 8:30 AM-5 PM, Sat 9 AM-3 PM | 2026-09-25 |
| sani-dental-group-playa-del-carmen-platforms | https://www.whatclinic.com/dentists/mexico/playa-del-carmen | WhatClinic: its Playa del Carmen dentist listing (3 pages, 27 clinics including 4 in Cozumel), checked against its profile sitemaps (27 dentist profiles in Playa del Carmen; the 4 not shown in the listing opened one by one) and the profile addresses built from the clinic's name (not found), has no profile for the Playa del Carmen clinic of Sani Dental Group; the address playa-del-carmen/sani-dental-group redirects to the group's Los Algodones profile (287 Alamo Street, 4.7 from 60 reviews), a clinic in another city (checked 2026-10-01) | 2026-10-01 |
| sani-dental-group-playa-del-carmen-platforms-2 | https://www.dentaldepartures.com/ | Dental Departures: none of the 11 clinics it lists in Playa del Carmen is this one (checked 2026-10-01) | 2026-10-01 |
| sani-dental-group-playa-del-carmen-platforms-3 | https://www.doctoralia.com.mx/buscar?q=Sani%20Dental%20Group&loc=Pl… | Doctoralia: its search for "Sani Dental Group" in Playa del Carmen returns no clinic of that name (checked 2026-10-01) | 2026-10-01 |
| sani-dental-group-playa-del-carmen-deepen-15 | https://sanidentalgroup.com/doctors | Sani Dental Group doctors page read 2026-10-01: of the 36 dentists on the group's roster, the one assigned to the Playacar Clinic in Playa del Carmen is D.D.S. Alejandro Ramírez Rivas (Cosmetic Dentistry, Clinical Director). | 2026-10-01 |
Change History
| Date | Change |
|---|---|
| 2026-10-01 | Read the group's doctors page on 2026-10-01: it names the clinical director of the Playa del Carmen clinic, so dentist names are now recorded. |
| 2026-10-01 | Presence on other review platforms re-checked: no profile on WhatClinic, Dental Departures or Doctoralia, so this criterion is now no. |
| 2026-09-25 | Search visibility checked on 2026-09-25 for the five pending Playa del Carmen queries: present for "best dentist Playa del Carmen", "dental implants Playa del Carmen", "Playa del Carmen dental clinic for expats"; not present for "English speaking dentist Playa del Carmen", "emergency dentist Playa del Carmen". |
| 2026-09-25 | Re-read on 2026-09-25: the Sani Dental Group website (the Playa del Carmen location page, the group price list, services, doctors and patient pages) and its Google listing (lowest-rated reviews included). Recorded: a group-wide price list with cleaning ($35), composite filling ($60), crowns, implants, a free initial consultation, panoramic X-rays and CT scanning; CT scanning documented; orthodontics listed as a category on the clinic's Google Business Profile; same-day evaluations; no children's dentistry; no WhatsApp link; owner replies to nearly all reviews; no signs of manipulated reviews. Also recorded: several independent reviews describing unanswered follow-up requests (records, scans, appointment scheduling), a recurring pattern. Still unverified: named dentists at this location. |
| 2026-08-25 | License verification 2026-08-25 against Mexico's only clinic-scope registry (CLUES, DGIS): master-file host unreachable, no query could be run, clinicLicense left null. No individual dentist names are listed for this location, so no doctor lookups applied. |
| 2026-08-25 | Recorded sedation / general anaesthesia availability (informational): documented as available. General anesthesia explicitly offered for jaw surgery, patient fully asleep |
| 2026-08-25 | Re-verification 2026-08-25: confirmed website live, address unchanged, not permanently closed; recorded first Google rating 4.7 (150 reviews), phone +1 928 257 1307, and geo coordinates. Sedation research: site confirms true general anaesthesia ("fully asleep") is offered for jaw surgery. |
A question or a correction?
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