Dental Professional Group
According to our open methodology, this clinic scored 58.9/100 for transparency, reputation, service accessibility, and digital visibility.
Overall rank: #8 of 15 ranked clinics · Last checked: 25 September 2026
58.9/100
Positions by Rating Profile
- Overall Transparency & Trust#858.9/100
- Best for Expatsnot ranked
- Best for Dental Implants#853.5/100
- Best for Emergency Dental Carenot ranked
- Best Price Transparency#840.7/100
- Best English-speaking Clinicsnot ranked
- Best for Families / Children#562.3/100
- Sleep Dentistry (GA / deep sedation)not ranked
General Anaesthesia & Deep Sedation
Whether the clinic documents treatment under general anaesthesia or deep / twilight sedation — "sleep dentistry", where the patient is asleep and unaware (does not feel, see, or hear the procedure). Ordinary conscious sedation, where the patient stays awake and responsive, does not count here. This is informational and does not affect the transparency score.
- ? General anaesthesia / deep sedation (sleep dentistry) — Not verified No sedation/GA info found on site (dpgdentalclinic.com) or web search
Summary
Multidisciplinary clinic in the Gonzalo Guerrero area offering aesthetics, surgery, pediatric dentistry, periodontics and endodontics, with digital radiography and intraoral camera. Named dentists listed; prices not published.
Strengths
- Information Transparency: 18 of 20 points.
- Reputation & Reviews: 18 of 20 points.
- No red flags identified in public sources.
Weaknesses
- Price Transparency: 0 of 15 verifiable points (missing: prices or price ranges published; cleaning price listed; filling price listed; crown price listed; implant price listed; consultation price listed; x-ray / imaging price listed)
- AI & Search Visibility: 3 of 8 verifiable points (missing: mentioned for: best dentist Playa del Carmen; mentioned for: English speaking dentist Playa del Carmen; mentioned for: dental implants Playa del Carmen; mentioned for: emergency dentist Playa del Carmen; mentioned for: Playa del Carmen dental clinic for expats)
Score Breakdown
Every criterion below is scored from public sources. ✓ verified yes · ✗ verified no / not found · ◐ partial · ? unverified (scores 0, not a negative finding).
Information Transparency
18 / 20
Whether basic facts about the clinic - its team, premises, services, and location - are publicly verifiable.
Price Transparency
0 / 15
Whether patients can estimate costs before visiting. Published price ranges count; exact prices are not required.
Reputation & Reviews
18 / 20
Public review signals. The Google rating is adjusted with a Bayesian prior (rating 4.0, weight 25) so a 5.0 from a handful of reviews does not outrank a 4.8 from hundreds.
| ✓ | Google rating (Bayesian-adjusted) as of 2026-08-25 [dental-professional-group-refresh] | 6/6 |
| ◐ | Google review volume [dental-professional-group-refresh] | 2/3 |
| ✓ | Review recency [dental-professional-group-refresh] | 3/3 |
| ✓ | Clinic responds to reviews Owner replies to reviews including a critical one [dental-professional-group-deepen-9] | 2/2 |
| ✓ | No recurring complaints 1-2★ share 1.25% of 160 reviews; the two low-star reviews read describe unrelated issues (a missed appointment, a rough cleaning) [dental-professional-group-deepen] | 2/2 |
| ✓ | No suspicious review patterns Dates spread across 2024-2026, reviewer accounts have review history, histogram not homogeneous (98.1% 5-star) [dental-professional-group-deepen-10] | 2/2 |
| ✓ | Active Facebook presence [s1] | 1/1 |
| ✗ | TripAdvisor presence No listing found on TripAdvisor; site links only to Facebook/Instagram/YouTube [dental-professional-group-deepen-2] [dental-professional-group-deepen-11] [dental-professional-group-deepen-3] | 0/0.5 |
| ✗ | Other review platforms No profile found on WhatClinic, Dental Departures or Doctoralia (checked 2026-10-01). [dental-professional-group-platforms] [dental-professional-group-platforms-2] [dental-professional-group-platforms-3] | 0/0.5 |
Medical Infrastructure
9.5 / 15
The range of publicly documented equipment and services. This measures documented availability, not clinical quality.
| ✓ | On-site X-ray [s1] | 2/2 |
| ? | CBCT (3D imaging) | 0/2 |
| ✓ | Implantology Listed as a category (Dental implants periodontist) on the clinic’s Google Business Profile [dental-professional-group-deepen-12] | 2/2 |
| ✓ | Orthodontics The clinic states its team includes orthodontists [s1] | 2/2 |
| ✓ | Oral surgery [s1] | 2/2 |
| ✓ | Pediatric dentistry [s1] | 1.5/1.5 |
| ? | Emergency care | 0/1.5 |
| ✗ | Works with international patients Full site read; no mention of international patients, insurance, or foreign-language documents [dental-professional-group-deepen-13] | 0/2 |
Communication & Service
4.5 / 10
How easy it is to contact the clinic, get answers, and book - especially for international patients.
AI & Search Visibility
3 / 10
Whether the clinic is discoverable when patients search - including via AI assistants. Checked with fixed queries: "best dentist Playa del Carmen", "English speaking dentist Playa del Carmen", "dental implants Playa del Carmen", "emergency dentist Playa del Carmen", "Playa del Carmen dental clinic for expats".
| ✗ | Mentioned for: best dentist Playa del Carmen Not present in the top web results for "best dentist Playa del Carmen" on 2026-09-25. [dental-professional-group-deepen-4] | 0/1 |
| ✗ | Mentioned for: English speaking dentist Playa del Carmen Not present in the top web results for "English speaking dentist Playa del Carmen" on 2026-09-25. [dental-professional-group-deepen-5] | 0/1 |
| ✗ | Mentioned for: dental implants Playa del Carmen Not present in the top web results for "dental implants Playa del Carmen" on 2026-09-25. [dental-professional-group-deepen-6] | 0/1 |
| ✗ | Mentioned for: emergency dentist Playa del Carmen Not present in the top web results for "emergency dentist Playa del Carmen" on 2026-09-25. [dental-professional-group-deepen-7] | 0/1 |
| ✗ | Mentioned for: Playa del Carmen dental clinic for expats Not present in the top web results for "Playa del Carmen dental clinic for expats" on 2026-09-25. [dental-professional-group-deepen-8] | 0/1 |
| ✓ | Structured data on website JSON-LD Organization entity site-wide [dental-professional-group-deepen-14] | 1.5/1.5 |
| ? | Google indexing quality | 0/2 |
| ✓ | Dedicated service pages [s1] | 1.5/1.5 |
Licensing & Credentials
Whether the clinic publishes its operating licence and the dentists working there together with their professional licence numbers. A verified “not published” is recorded as a red flag; data we have not checked yet is shown as unverified and carries no penalty.
Clinic operating licence: not checked against public sources yet — unverified, no penalty
Dentists & professional licences
| Dentist | Specialization | Licence No. |
|---|---|---|
| Dra. Migdalis Hernández [s1] | Dental Aesthetics | not verified |
| Dr. Jorge Gruber [s1] | Endodontics | not verified |
Dentists are named; their licence numbers have not been checked against public sources yet — unverified, no penalty.
Red Flags
No red flags identified in the public sources we reviewed.
Data We Could Not Verify
- Medical Infrastructure: CBCT (3D imaging)
- Medical Infrastructure: Emergency care
- Communication & Service: Response speed
- Communication & Service: English spoken
- Communication & Service: Convenient opening hours
- AI & Search Visibility: Google indexing quality
Unverified items score 0 points but are not treated as negative findings. If you can document any of them, please send a correction.
Contact Information
| Website | https://dpgdentalclinic.com/ |
|---|---|
| Phone | +52 984 100 5486 |
| +52 984 100 5486 | |
| https://www.facebook.com/dpgclinica | |
| Address | Av. 25 Norte esquina con Calle 14 Nte, Gonzalo Guerrero, 77720 Playa del Carmen, Quintana Roo |
Contact details are provided for identification only and may change; verify with the clinic directly.
Sources
| ID | Source | What it supports | Accessed |
|---|---|---|---|
| s1 | https://dpgdentalclinic.com/ | Homepage, read 2026-09-25: "Nuestro equipo de dentistas se integra por endodoncistas, ortodoncistas y más." | 2026-09-25 |
| dental-professional-group-refresh | https://www.google.com/maps/place/Dental+Professional+Group+%7C+Den… | most recent review 1 month ago (as of 2026-08-25) | 2026-08-25 |
| dental-professional-group-deepen | https://www.google.com/maps?cid=6735451356221624305&hl=en | Lowest-sort read: Katsiaryna Shamiakova (1★, clinic closed on arrival) and patricia hughes (2★, rough cleaning); histogram [1,1,1,0,157] | 2026-09-25 |
| dental-professional-group-deepen-2 | https://www.tripadvisor.com/TypeAheadJson?action=API&query=Dental+P… | TripAdvisor TypeAhead: no business match | 2026-09-25 |
| dental-professional-group-deepen-3 | https://www.tripadvisor.com/TypeAheadJson?action=API&query=Dental%2… | TripAdvisor search for "Dental Professional Group" on 2026-09-25: 12 results (unrelated services); none is this clinic | 2026-09-25 |
| dental-professional-group-deepen-4 | search:best dentist Playa del Carmen | Web search on 2026-09-25: results 1–9 were yelp.com, kkisproject.org, sanidentalgroup.com, dentistinplayadelcarmen.com, wellindentistry.com, bokanova.mx, dentalplaya.com, dentaldepartures.com, dentavacation.com; the clinic's site and name were not among them. | 2026-09-25 |
| dental-professional-group-deepen-5 | search:English speaking dentist Playa del Carmen | Web search on 2026-09-25: results 1–9 were playadelcarmen.com, everythingplayadelcarmen.com (x2), coraldentalcenter.com, dentaldepartures.com, playadelcarmendentist.com, steticdental.com.mx, dentavacation.com, en.wikipedia.org; the clinic's site and name were not among them. | 2026-09-25 |
| dental-professional-group-deepen-6 | search:dental implants Playa del Carmen | Web search on 2026-09-25: results 1–9 were whatclinic.com (x2), sanidentalgroup.com, dentistinplayadelcarmen.com (x2), medicaltourismco.com, smilemakeoverplayadelcarmen.com, dentaldepartures.com, medicaltourismex.com; the clinic's site and name were not among them. | 2026-09-25 |
| dental-professional-group-deepen-7 | search:emergency dentist Playa del Carmen | Web search on 2026-09-25: results 1–9 were whatclinic.com (x3), playadelcarmen.com, steticdental.com.mx, kkisproject.org, dentalplaya.com, coraldentalcenter.com, en.wikipedia.org; the clinic's site and name were not among them. | 2026-09-25 |
| dental-professional-group-deepen-8 | search:Playa del Carmen dental clinic for expats | Web search on 2026-09-25: results 1–9 were whatclinic.com, steticdental.com.mx, dentistplayadelcarmen.com.mx, everythingplayadelcarmen.com, sanidentalgroup.com (x2), dentalplaya.com.mx, dentistinplayadelcarmen.com, dentaldepartures.com; the clinic's site and name were not among them. | 2026-09-25 |
| dental-professional-group-deepen-9 | https://www.google.com/maps?cid=6735451356221624305&hl=en | Owner reply to Katsiaryna Shamiakova’s 1-star review (missed appointment), posted 2026-01-16 | 2026-09-25 |
| dental-professional-group-deepen-10 | https://www.google.com/maps?cid=6735451356221624305&hl=en | Reviews dated 2024-05 to 2026-09; accounts with 1-13 reviews each | 2026-09-25 |
| dental-professional-group-deepen-11 | https://dpgdentalclinic.com/ | Site social links: Facebook, Instagram, YouTube; no TripAdvisor | 2026-09-25 |
| dental-professional-group-deepen-12 | https://www.google.com/maps?cid=6735451356221624305&hl=en | Google Business Profile categories include "Dental implants periodontist" | 2026-09-25 |
| dental-professional-group-deepen-13 | https://dpgdentalclinic.com/ | Home and team ("dentistas-playa-del-carmen") pages read; no international-patient documentation | 2026-09-25 |
| dental-professional-group-deepen-14 | https://dpgdentalclinic.com/ | JSON-LD read 2026-09-25: "@type": "Organization" on all 16 sitemap pages | 2026-09-25 |
| dental-professional-group-platforms | https://www.whatclinic.com/dentists/mexico/playa-del-carmen | WhatClinic: its Playa del Carmen dentist listing (3 pages, 27 clinics including 4 in Cozumel), checked against its profile sitemaps (27 dentist profiles in Playa del Carmen; the 4 not shown in the listing opened one by one) and the profile addresses built from the clinic's name (not found), has no profile for Dental Professional Group (checked 2026-10-01) | 2026-10-01 |
| dental-professional-group-platforms-2 | https://www.dentaldepartures.com/ | Dental Departures: none of the 11 clinics it lists in Playa del Carmen is this one (checked 2026-10-01) | 2026-10-01 |
| dental-professional-group-platforms-3 | https://www.doctoralia.com.mx/buscar?q=Dental%20Professional%20Grou… | Doctoralia: its search for "Dental Professional Group" in Playa del Carmen returns no clinic of that name (checked 2026-10-01) | 2026-10-01 |
Change History
| Date | Change |
|---|---|
| 2026-10-01 | Presence on other review platforms re-checked: no profile on WhatClinic, Dental Departures or Doctoralia, so this criterion is now no. |
| 2026-09-25 | Search visibility checked on 2026-09-25 for the five pending Playa del Carmen queries: not present for "best dentist Playa del Carmen", "English speaking dentist Playa del Carmen", "dental implants Playa del Carmen", "emergency dentist Playa del Carmen", "Playa del Carmen dental clinic for expats". |
| 2026-09-25 | Re-read on 2026-09-25: all pages of the clinic's website and its Google listing. Recorded: dental implants documented via the clinic's Google Business Profile category; a team that includes orthodontists; no international-patient documentation on the site; structured data present; owner replies to reviews, including a critical one; no recurring complaint theme; no signs of manipulated reviews; not found on TripAdvisor. Still unverified: CBCT, emergency care and opening hours (not published on the site or the Google listing). |
| 2026-08-25 | License verification 2026-08-25 against RNP and CLUES: both confirmed nationally inaccessible today, and the clinic's own site (dpgdentalclinic.com) publishes no cédula numbers for its 2 named dentists, so clinicLicense and both doctors are left null, not false. |
| 2026-08-25 | Re-verification 2026-08-25: confirmed website live, address and phone unchanged, not permanently closed; recorded first Google rating 4.9 (156 reviews) and geo coordinates. Note: Google Maps shows one recent (5 days ago) photo-caption comment alleging a fake job-recruiter impersonation scam unrelated to clinic operations; flagged for awareness only, not treated as a clinic-service issue. |
A question or a correction?
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