Dental Integral Playa del Carmen
According to our open methodology, this clinic scored 60/100 for transparency, reputation, service accessibility, and digital visibility.
Overall rank: #7 of 15 ranked clinics · Last checked: 25 September 2026
60/100
Positions by Rating Profile
- Overall Transparency & Trust#760/100
- Best for Expats#561.8/100
- Best for Dental Implants#755.5/100
- Best for Emergency Dental Carenot ranked
- Best Price Transparency#642.6/100
- Best English-speaking Clinics#567.2/100
- Best for Families / Children#367.9/100
- Sleep Dentistry (GA / deep sedation)not ranked
General Anaesthesia & Deep Sedation
Whether the clinic documents treatment under general anaesthesia or deep / twilight sedation — "sleep dentistry", where the patient is asleep and unaware (does not feel, see, or hear the procedure). Ordinary conscious sedation, where the patient stays awake and responsive, does not count here. This is informational and does not affect the transparency score.
- ? General anaesthesia / deep sedation (sleep dentistry) — Not verified No sedation/GA info found on site (dentalintegralplaya.com.mx) or web search
Summary
Downtown clinic with a team of about six specialists covering endodontics, periodontics, orthodontics, pediatric dentistry, oral surgery and implants. Markets to international visitors and English-speaking patients.
Strengths
- Information Transparency: 20 of 20 points.
- Communication & Service: 8.5 of 10 points.
- No red flags identified in public sources.
Weaknesses
- Price Transparency: 0 of 15 verifiable points (missing: prices or price ranges published; cleaning price listed; filling price listed; crown price listed; implant price listed; consultation price listed; x-ray / imaging price listed)
- AI & Search Visibility: 1 of 8 verifiable points (missing: mentioned for: best dentist Playa del Carmen; mentioned for: dental implants Playa del Carmen; mentioned for: emergency dentist Playa del Carmen; mentioned for: Playa del Carmen dental clinic for expats; structured data on website; dedicated service pages)
Score Breakdown
Every criterion below is scored from public sources. ✓ verified yes · ✗ verified no / not found · ◐ partial · ? unverified (scores 0, not a negative finding).
Information Transparency
20 / 20
Whether basic facts about the clinic - its team, premises, services, and location - are publicly verifiable.
| ✓ | Has a working website [s1] | 4/4 |
| ✓ | Dentist names listed [s1] | 3/3 |
| ✓ | Dentist specializations listed [s1] | 2/2 |
| ✓ | Real clinic photos On-site photos of the equipment room and a treatment room on the facilities page [dental-integral-playa-del-carmen-deepen] | 2/2 |
| ✓ | Service list published [s1] | 3/3 |
| ✓ | Clear contact details Phone +52 984 803 3420 in the header of every page, a WhatsApp chat button (+52 984 593 1977) and a contact form on the contact page. [dental-integral-playa-del-carmen-deepen-20] | 2/2 |
| ✓ | English website version [s1] | 2/2 |
| ✓ | Address and map published [s1] | 2/2 |
Price Transparency
0 / 15
Whether patients can estimate costs before visiting. Published price ranges count; exact prices are not required.
| ✗ | Prices or price ranges published Full site read (every sitemap page, including services and dental tourism): no price figure for any treatment. [dental-integral-playa-del-carmen-deepen-13] [dental-integral-playa-del-carmen-deepen-14] | 0/3 |
| ✗ | Cleaning price listed Full site read (every sitemap page, including services and dental tourism): no price figure for any treatment. [dental-integral-playa-del-carmen-deepen-13] [dental-integral-playa-del-carmen-deepen-14] | 0/2 |
| ✗ | Filling price listed Full site read (every sitemap page, including services and dental tourism): no price figure for any treatment. [dental-integral-playa-del-carmen-deepen-13] [dental-integral-playa-del-carmen-deepen-14] | 0/2 |
| ✗ | Crown price listed Full site read (every sitemap page, including services and dental tourism): no price figure for any treatment. [dental-integral-playa-del-carmen-deepen-13] [dental-integral-playa-del-carmen-deepen-14] | 0/2 |
| ✗ | Implant price listed Full site read (every sitemap page, including services and dental tourism): no price figure for any treatment. [dental-integral-playa-del-carmen-deepen-13] [dental-integral-playa-del-carmen-deepen-14] | 0/2 |
| ✗ | Consultation price listed Full site read (every sitemap page, including services and dental tourism): no price figure for any treatment. [dental-integral-playa-del-carmen-deepen-13] [dental-integral-playa-del-carmen-deepen-14] | 0/2 |
| ✗ | X-ray / imaging price listed Full site read (every sitemap page, including services and dental tourism): no price figure for any treatment. [dental-integral-playa-del-carmen-deepen-13] [dental-integral-playa-del-carmen-deepen-14] | 0/2 |
Reputation & Reviews
13 / 20
Public review signals. The Google rating is adjusted with a Bayesian prior (rating 4.0, weight 25) so a 5.0 from a handful of reviews does not outrank a 4.8 from hundreds.
| ◐ | Google rating (Bayesian-adjusted) as of 2026-08-25 [dental-integral-playa-del-carmen-refresh] | 4/6 |
| ◐ | Google review volume [dental-integral-playa-del-carmen-refresh] | 1.5/3 |
| ◐ | Review recency [dental-integral-playa-del-carmen-refresh] | 1.5/3 |
| ✓ | Clinic responds to reviews Owner replies to reviews, mostly brief thank-you notes [dental-integral-playa-del-carmen-deepen-10] | 2/2 |
| ✗ | No recurring complaints At least three independent 1-star reviews describe poor-quality clinical work (crowns, fillings, endodontics) causing damage requiring treatment elsewhere [dental-integral-playa-del-carmen-deepen-2] | 0/2 |
| ✓ | No suspicious review patterns The 10 Google reviews read (dated 2021-06-12 to 2026-10-01, from accounts with 1–234 reviews) show no burst of five-star reviews and no repeated opening wording; star histogram 1★ 9 / 2★ 0 / 3★ 0 / 4★ 0 / 5★ 59. [dental-integral-playa-del-carmen-deepen-21] | 2/2 |
| ✓ | Active Facebook presence [s1] | 1/1 |
| ✓ | TripAdvisor presence [s1] | 0.5/0.5 |
| ✓ | Other review platforms Listed on WhatClinic (39 reviews, rating 4.9/5). [s2] | 0.5/0.5 |
Medical Infrastructure
11.5 / 15
The range of publicly documented equipment and services. This measures documented availability, not clinical quality.
| ✓ | On-site X-ray Panoramic X-ray and digital radiology rooms described on the clinic's website [dental-integral-playa-del-carmen-deepen-3] [dental-integral-playa-del-carmen-deepen-11] | 2/2 |
| ? | CBCT (3D imaging) | 0/2 |
| ✓ | Implantology [s1] | 2/2 |
| ✓ | Orthodontics [s1] | 2/2 |
| ✓ | Oral surgery [s1] | 2/2 |
| ✓ | Pediatric dentistry [s1] | 1.5/1.5 |
| ✗ | Emergency care Full site read: no emergency or urgent-care offer; only a patient testimonial mentions a same-day repair. [dental-integral-playa-del-carmen-deepen-15] [dental-integral-playa-del-carmen-deepen-16] | 0/1.5 |
| ✓ | Works with international patients [s1] | 2/2 |
Communication & Service
8.5 / 10
How easy it is to contact the clinic, get answers, and book - especially for international patients.
| ✓ | WhatsApp / LINE available WhatsApp chat button with the clinic's Google-listed number on every page of its website [dental-integral-playa-del-carmen-deepen-4] | 2/2 |
| ? | Response speed | 0/1.5 |
| ✓ | English spoken [s1] | 2.5/2.5 |
| ✓ | Pre-visit consultation possible [s1] | 1.5/1.5 |
| ✓ | Clear service explanations [s1] | 1/1 |
| ✓ | Convenient opening hours Closes at 7pm or later on four weekdays per the Google listing [dental-integral-playa-del-carmen-deepen-12] | 1.5/1.5 |
AI & Search Visibility
1 / 10
Whether the clinic is discoverable when patients search - including via AI assistants. Checked with fixed queries: "best dentist Playa del Carmen", "English speaking dentist Playa del Carmen", "dental implants Playa del Carmen", "emergency dentist Playa del Carmen", "Playa del Carmen dental clinic for expats".
| ✗ | Mentioned for: best dentist Playa del Carmen Not present in the top web results for "best dentist Playa del Carmen" on 2026-09-25. [dental-integral-playa-del-carmen-deepen-5] | 0/1 |
| ✓ | Mentioned for: English speaking dentist Playa del Carmen The clinic’s own site ranks 6th in the top web results for "English speaking dentist Playa del Carmen" on 2026-09-25. [dental-integral-playa-del-carmen-deepen-6] | 1/1 |
| ✗ | Mentioned for: dental implants Playa del Carmen Not present in the top web results for "dental implants Playa del Carmen" on 2026-09-25. [dental-integral-playa-del-carmen-deepen-7] | 0/1 |
| ✗ | Mentioned for: emergency dentist Playa del Carmen Not present in the top web results for "emergency dentist Playa del Carmen" on 2026-09-25. [dental-integral-playa-del-carmen-deepen-8] | 0/1 |
| ✗ | Mentioned for: Playa del Carmen dental clinic for expats Not present in the top web results for "Playa del Carmen dental clinic for expats" on 2026-09-25. [dental-integral-playa-del-carmen-deepen-9] | 0/1 |
| ✗ | Structured data on website Homepage structured data holds only WebPage, WebSite and BreadcrumbList types - no Dentist, MedicalBusiness or Organization entity. [dental-integral-playa-del-carmen-deepen-17] | 0/1.5 |
| ? | Google indexing quality | 0/2 |
| ✗ | Dedicated service pages Only implants has its own page; all other treatments share one general services page. [dental-integral-playa-del-carmen-deepen-18] [dental-integral-playa-del-carmen-deepen-19] | 0/1.5 |
Licensing & Credentials
Whether the clinic publishes its operating licence and the dentists working there together with their professional licence numbers. A verified “not published” is recorded as a red flag; data we have not checked yet is shown as unverified and carries no penalty.
Clinic operating licence: not checked against public sources yet — unverified, no penalty
Dentists & professional licences
| Dentist | Specialization | Licence No. |
|---|---|---|
| Dr. Jose Victor Garcia Pitalua [s1] | — | not verified |
Dentists are named; their licence numbers have not been checked against public sources yet — unverified, no penalty.
Red Flags
No red flags identified in the public sources we reviewed.
Data We Could Not Verify
- Medical Infrastructure: CBCT (3D imaging)
- Communication & Service: Response speed
- AI & Search Visibility: Google indexing quality
Unverified items score 0 points but are not treated as negative findings. If you can document any of them, please send a correction.
Contact Information
| Website | https://www.dentalintegralplaya.com.mx/ |
|---|---|
| Phone | +52 984 593 1977 |
| https://www.facebook.com/p/DENTAL-INTEGRAL-PLAYA-DEL-CARMEN-100063807062280/ | |
| Address | Avenida 35 entre 2 Norte y 2 Norte Bis, Centro, 77710 Playa del Carmen, Quintana Roo |
Contact details are provided for identification only and may change; verify with the clinic directly.
Sources
| ID | Source | What it supports | Accessed |
|---|---|---|---|
| s1 | https://playadelcarmendentist.com/ | Clinic identity, English-speaking, international focus | 2026-07-14 |
| s2 | https://www.whatclinic.com/dentists/mexico/playa-del-carmen/dental-… | WhatClinic: profile of Dental Integral, Avenue 35 between 2 norte y 2 norte bis, Playa del Carmen; 39 reviews, rating 4.9/5 (checked 2026-10-01) | 2026-10-01 |
| dental-integral-playa-del-carmen-refresh | https://www.google.com/maps/place/Dental+Integral+Playa+del+Carmen/… | most recent review 5 months ago (as of 2026-08-25) | 2026-08-25 |
| dental-integral-playa-del-carmen-deepen | https://www.dentalintegralplaya.com.mx/instalaciones/ | Photos of an X-ray/panoramic imaging unit and an operatory with a dental chair, hosted on the clinic’s own domain | 2026-09-25 |
| dental-integral-playa-del-carmen-deepen-2 | https://www.google.com/maps?cid=10714903868123782879&hl=en | Dr. Merc (2023): "he actually damaged my teeth... his crowns, fillings and any of his works were wrong"; Liliana Baida (2025): "corona con dolores horribles q tuve q ir de emergencia con otro dentista"; Ame Cor (2023): "un mal procedimiento de una endodoncia que me ocasionó un absceso" | 2026-09-25 |
| dental-integral-playa-del-carmen-deepen-3 | https://www.dentalintegralplaya.com.mx/nuestra-clinica/ | Our-clinic page, read 2026-09-25: "Tres salas totalmente equipadas para servicios de rayos X panorámicos, radiología digital y blanqueamiento con láser" | 2026-09-25 |
| dental-integral-playa-del-carmen-deepen-4 | https://www.dentalintegralplaya.com.mx/ | WhatsApp chat widget on every page, read 2026-09-25: whatsapp "+52 1 (984) 593 1977", call to action "Message us" | 2026-09-25 |
| dental-integral-playa-del-carmen-deepen-5 | search:best dentist Playa del Carmen | Web search on 2026-09-25: results 1–9 were yelp.com, kkisproject.org, sanidentalgroup.com, dentistinplayadelcarmen.com, wellindentistry.com, bokanova.mx, dentalplaya.com, dentaldepartures.com, dentavacation.com; the clinic's site and name were not among them. | 2026-09-25 |
| dental-integral-playa-del-carmen-deepen-6 | search:English speaking dentist Playa del Carmen | Web search on 2026-09-25: result 6 — https://playadelcarmendentist.com/, titled "Dental Integral Clinic – Playa del Carmen’s Dentists", the website linked from the clinic’s Google listing. | 2026-09-25 |
| dental-integral-playa-del-carmen-deepen-7 | search:dental implants Playa del Carmen | Web search on 2026-09-25: results 1–9 were whatclinic.com (x2), sanidentalgroup.com, dentistinplayadelcarmen.com (x2), medicaltourismco.com, smilemakeoverplayadelcarmen.com, dentaldepartures.com, medicaltourismex.com; the clinic's site and name were not among them. | 2026-09-25 |
| dental-integral-playa-del-carmen-deepen-8 | search:emergency dentist Playa del Carmen | Web search on 2026-09-25: results 1–9 were whatclinic.com (x3), playadelcarmen.com, steticdental.com.mx, kkisproject.org, dentalplaya.com, coraldentalcenter.com, en.wikipedia.org; the clinic's site and name were not among them. | 2026-09-25 |
| dental-integral-playa-del-carmen-deepen-9 | search:Playa del Carmen dental clinic for expats | Web search on 2026-09-25: results 1–9 were whatclinic.com, steticdental.com.mx, dentistplayadelcarmen.com.mx, everythingplayadelcarmen.com, sanidentalgroup.com (x2), dentalplaya.com.mx, dentistinplayadelcarmen.com, dentaldepartures.com; the clinic's site and name were not among them. | 2026-09-25 |
| dental-integral-playa-del-carmen-deepen-10 | https://www.google.com/maps?cid=10714903868123782879&hl=en | Owner reply "Muchas gracias" to multiple reviews, e.g. Faith Fall, 2026-08-14 | 2026-09-25 |
| dental-integral-playa-del-carmen-deepen-11 | https://www.dentalintegralplaya.com.mx/instalaciones/ | Facilities page, read 2026-09-25: photo of a wall-mounted rotating-arm dental X-ray unit | 2026-09-25 |
| dental-integral-playa-del-carmen-deepen-12 | https://www.google.com/maps?cid=10714903868123782879&hl=en | Hours: Mon 9:00-20:00, Tue/Wed/Thu 9:00-19:00, Fri 9:00-18:00, Sat 10:00-14:00 | 2026-09-25 |
| dental-integral-playa-del-carmen-deepen-13 | https://www.dentalintegralplaya.com.mx/servicios/ | Services page read in full: no price figures. | 2026-09-29 |
| dental-integral-playa-del-carmen-deepen-14 | https://www.dentalintegralplaya.com.mx/ | Homepage invites visitors to ask for the best price; no figures on any page of the site. | 2026-09-29 |
| dental-integral-playa-del-carmen-deepen-15 | https://www.dentalintegralplaya.com.mx/servicios/ | Services page read in full: no emergency, urgent or same-day appointment wording. | 2026-09-29 |
| dental-integral-playa-del-carmen-deepen-16 | https://www.dentalintegralplaya.com.mx/testimonios/ | A patient testimonial describes a same-day repair; the clinic itself states no emergency service. | 2026-09-29 |
| dental-integral-playa-del-carmen-deepen-17 | https://www.dentalintegralplaya.com.mx/ | Homepage JSON-LD carries only WebPage/WebSite/BreadcrumbList types - no Dentist/MedicalBusiness/Organization entity. | 2026-09-29 |
| dental-integral-playa-del-carmen-deepen-18 | https://www.dentalintegralplaya.com.mx/servicios/ | All treatments except implants are described on this one general services page. | 2026-09-29 |
| dental-integral-playa-del-carmen-deepen-19 | https://www.dentalintegralplaya.com.mx/implantes-dentales/ | The single dedicated treatment page on the site (implants). | 2026-09-29 |
| dental-integral-playa-del-carmen-deepen-20 | https://www.dentalintegralplaya.com.mx/contacto/ | Contact page: header phone +52 984 803 3420, WhatsApp chat button with +52 1 984 593 1977, and a contact form. | 2026-09-29 |
| dental-integral-playa-del-carmen-deepen-21 | https://www.google.com/maps?cid=10714903868123782879&hl=en | Google listing "Dental Integral Playa del Carmen" (Dentist), read 2026-10-05 in two review orders (the five lowest-rated and the five newest): rated 4.5 from 68 reviews (1★ 9 / 2★ 0 / 3★ 0 / 4★ 0 / 5★ 59); 10 distinct reviews read, dated 2021-06-12 to 2026-10-01, 0 with an owner reply | 2026-10-05 |
Change History
| Date | Change |
|---|---|
| 2026-10-05 | Read the clinic's Google listing on 2026-10-05 (its lowest-rated and newest reviews with the star histogram): no sign of manipulated reviews. |
| 2026-09-29 | Re-read the clinic's own website and public listings on 2026-09-29. Recorded: clearContacts. Not found on the checked pages: pricesPublished, cleaningPriceListed, fillingPriceListed, crownPriceListed, implantPriceListed, consultationPriceListed, xrayPriceListed, offersEmergency, hasStructuredData, dedicatedServicePages. |
| 2026-09-25 | Search visibility checked on 2026-09-25 for the five pending Playa del Carmen queries: present for "English speaking dentist Playa del Carmen" (the website linked from the clinic’s Google listing); not present for "best dentist Playa del Carmen", "dental implants Playa del Carmen", "emergency dentist Playa del Carmen", "Playa del Carmen dental clinic for expats". |
| 2026-09-25 | Re-read on 2026-09-25: the clinic's website at dentalintegralplaya.com.mx (services, implants, facilities, dental-tourism and contact pages) and its Google listing. Recorded: genuine photos of the premises, panoramic X-ray and digital radiology rooms; a WhatsApp chat button using the clinic's Google-listed number; hours to 7 PM or later on four weekdays plus Saturday; owner replies to reviews; three independent reviews describing faulty crowns, fillings or root canals that needed treatment elsewhere. Still unverified: prices, emergency care and structured data on the website linked from the clinic's Google listing (playadelcarmendentist.com), which could not be read. |
| 2026-08-25 | License verification 2026-08-25 against RNP and CLUES: both confirmed nationally inaccessible today, and the clinic's own site (dentalintegralplaya.com.mx) publishes no cédula number for Dr. Jose Victor Garcia Pitalua, so clinicLicense and his doctor entry are left null, not false. |
| 2026-08-25 | Re-verification 2026-08-25: confirmed website live, address unchanged, not permanently closed; recorded first Google rating 4.6 (67 reviews), phone +52 984 593 1977, and geo coordinates. |
A question or a correction?
Have a question, a suggestion, or a correction to this page? Get in touch — we read every message. Verified data corrections are reviewed against sources and applied with a public change-history entry.