Dental Care Playacar
According to our open methodology, this clinic scored 25.6/100 for transparency, reputation, service accessibility, and digital visibility.
Overall rank: #15 of 15 ranked clinics · Last checked: 25 September 2026
25.6/100
Positions by Rating Profile
- Overall Transparency & Trust#1525.6/100
- Best for Expats#1324.3/100
- Best for Dental Implantsnot ranked
- Best for Emergency Dental Care#626.8/100
- Best Price Transparency#1517.2/100
- Best English-speaking Clinicsnot ranked
- Best for Families / Childrennot ranked
- Sleep Dentistry (GA / deep sedation)not ranked
General Anaesthesia & Deep Sedation
Whether the clinic documents treatment under general anaesthesia or deep / twilight sedation — "sleep dentistry", where the patient is asleep and unaware (does not feel, see, or hear the procedure). Ordinary conscious sedation, where the patient stays awake and responsive, does not count here. This is informational and does not affect the transparency score.
- ? General anaesthesia / deep sedation (sleep dentistry) — Not verified Listed website (dentalcareplayacar.com.mx) did not resolve (DNS failure); no sedation/GA info found
Summary
Dental clinic in the Playacar area of Playa del Carmen listed on dental-tourism directories serving international patients. Limited independently verifiable detail beyond directory listing.
Strengths
- No red flags identified in public sources.
Weaknesses
- Information Transparency: 4 of 10 verifiable points (missing: has a working website; english website version)
- Price Transparency: 0 of 15 verifiable points (missing: prices or price ranges published; cleaning price listed; filling price listed; crown price listed; implant price listed; consultation price listed; x-ray / imaging price listed)
- AI & Search Visibility: 0 of 7 verifiable points (missing: mentioned for: best dentist Playa del Carmen; mentioned for: English speaking dentist Playa del Carmen; mentioned for: dental implants Playa del Carmen; mentioned for: emergency dentist Playa del Carmen; mentioned for: Playa del Carmen dental clinic for expats; google indexing quality)
Score Breakdown
Every criterion below is scored from public sources. ✓ verified yes · ✗ verified no / not found · ◐ partial · ? unverified (scores 0, not a negative finding).
Information Transparency
4 / 20
Whether basic facts about the clinic - its team, premises, services, and location - are publicly verifiable.
| ✗ | Has a working website The domain listed for this clinic (dentalcareplayacar.com.mx) does not resolve (DNS failure) as of today [dental-care-playacar-deepen-7] | 0/4 |
| ? | Dentist names listed | 0/3 |
| ? | Dentist specializations listed | 0/2 |
| ✓ | Real clinic photos A treatment-room photo on the clinic’s Google listing [dental-care-playacar-deepen-8] | 2/2 |
| ? | Service list published | 0/3 |
| ? | Clear contact details | 0/2 |
| ✗ | English website version No working website exists to have an English version [dental-care-playacar-deepen-9] | 0/2 |
| ✓ | Address and map published Address and coordinates published on the clinic’s Google listing [dental-care-playacar-deepen-10] | 2/2 |
Price Transparency
0 / 15
Whether patients can estimate costs before visiting. Published price ranges count; exact prices are not required.
| ✗ | Prices or price ranges published No working website; the clinic’s Google Business Profile lists no prices; social pages not readable [dental-care-playacar-deepen-11] | 0/3 |
| ✗ | Cleaning price listed No working website; the clinic’s Google Business Profile lists no prices; social pages not readable [dental-care-playacar-deepen-11] | 0/2 |
| ✗ | Filling price listed No working website; the clinic’s Google Business Profile lists no prices; social pages not readable [dental-care-playacar-deepen-11] | 0/2 |
| ✗ | Crown price listed No working website; the clinic’s Google Business Profile lists no prices; social pages not readable [dental-care-playacar-deepen-11] | 0/2 |
| ✗ | Implant price listed No working website; the clinic’s Google Business Profile lists no prices; social pages not readable [dental-care-playacar-deepen-11] | 0/2 |
| ✗ | Consultation price listed No working website; the clinic’s Google Business Profile lists no prices; social pages not readable [dental-care-playacar-deepen-11] | 0/2 |
| ✗ | X-ray / imaging price listed No working website; the clinic’s Google Business Profile lists no prices; social pages not readable [dental-care-playacar-deepen-11] | 0/2 |
Reputation & Reviews
14 / 20
Public review signals. The Google rating is adjusted with a Bayesian prior (rating 4.0, weight 25) so a 5.0 from a handful of reviews does not outrank a 4.8 from hundreds.
| ◐ | Google rating (Bayesian-adjusted) as of 2026-08-25 [dental-care-playacar-refresh] | 5/6 |
| ◐ | Google review volume [dental-care-playacar-refresh] | 1.5/3 |
| ✓ | Review recency [dental-care-playacar-refresh] | 3/3 |
| ✓ | Clinic responds to reviews Owner replies to reviews including a critical one [dental-care-playacar-deepen-12] | 2/2 |
| ✗ | No recurring complaints Multiple independent 1-star reviews describe overcharging, especially of foreign patients, and refusal to issue receipts [dental-care-playacar-deepen-13] | 0/2 |
| ✓ | No suspicious review patterns Dates spread across years, reviewer accounts mostly have substantial review history, histogram not homogeneous [dental-care-playacar-deepen-14] | 2/2 |
| ? | Active Facebook presence Not established: the clinic has no website, and only an automatically generated place page with its name exists, not a page kept by the clinic (checked 2026-10-02). | 0/1 |
| ? | TripAdvisor presence | 0/0.5 |
| ✓ | Other review platforms [s1] | 0.5/0.5 |
Medical Infrastructure
3.5 / 15
The range of publicly documented equipment and services. This measures documented availability, not clinical quality.
| ? | On-site X-ray | 0/2 |
| ? | CBCT (3D imaging) | 0/2 |
| ? | Implantology | 0/2 |
| ? | Orthodontics | 0/2 |
| ? | Oral surgery | 0/2 |
| ? | Pediatric dentistry | 0/1.5 |
| ✓ | Emergency care Several independent reviews describe same-day emergency visits; the Google listing shows the clinic open 24 hours [dental-care-playacar-deepen] | 1.5/1.5 |
| ✓ | Works with international patients [s1] | 2/2 |
Communication & Service
1.5 / 10
How easy it is to contact the clinic, get answers, and book - especially for international patients.
| ? | WhatsApp / LINE available | 0/2 |
| ? | Response speed | 0/1.5 |
| ? | English spoken | 0/2.5 |
| ? | Pre-visit consultation possible | 0/1.5 |
| ? | Clear service explanations | 0/1 |
| ✓ | Convenient opening hours Listed as open 24 hours every day on the Google listing [dental-care-playacar-deepen-15] | 1.5/1.5 |
AI & Search Visibility
0 / 10
Whether the clinic is discoverable when patients search - including via AI assistants. Checked with fixed queries: "best dentist Playa del Carmen", "English speaking dentist Playa del Carmen", "dental implants Playa del Carmen", "emergency dentist Playa del Carmen", "Playa del Carmen dental clinic for expats".
| ✗ | Mentioned for: best dentist Playa del Carmen Not present in the top web results for "best dentist Playa del Carmen" on 2026-09-25. [dental-care-playacar-deepen-2] | 0/1 |
| ✗ | Mentioned for: English speaking dentist Playa del Carmen Not present in the top web results for "English speaking dentist Playa del Carmen" on 2026-09-25. [dental-care-playacar-deepen-3] | 0/1 |
| ✗ | Mentioned for: dental implants Playa del Carmen Not present in the top web results for "dental implants Playa del Carmen" on 2026-09-25. [dental-care-playacar-deepen-4] | 0/1 |
| ✗ | Mentioned for: emergency dentist Playa del Carmen Not present in the top web results for "emergency dentist Playa del Carmen" on 2026-09-25. [dental-care-playacar-deepen-5] | 0/1 |
| ✗ | Mentioned for: Playa del Carmen dental clinic for expats Not present in the top web results for "Playa del Carmen dental clinic for expats" on 2026-09-25. [dental-care-playacar-deepen-6] | 0/1 |
| ? | Structured data on website | 0/1.5 |
| ✗ | Google indexing quality The clinic has no website of its own; a name-and-city web search on 2026-10-05 lists only directory, news and third-party pages. [dental-care-playacar-av4] | 0/2 |
| ? | Dedicated service pages | 0/1.5 |
Licensing & Credentials
Whether the clinic publishes its operating licence and the dentists working there together with their professional licence numbers. A verified “not published” is recorded as a red flag; data we have not checked yet is shown as unverified and carries no penalty.
Clinic operating licence: not checked against public sources yet — unverified, no penalty
Dentists & professional licences
No published dentist roster is recorded for this clinic yet — unverified, no penalty.
Red Flags
No red flags identified in the public sources we reviewed.
Data We Could Not Verify
- Information Transparency: Dentist names listed
- Information Transparency: Dentist specializations listed
- Information Transparency: Service list published
- Information Transparency: Clear contact details
- Reputation & Reviews: Active Facebook presence
- Reputation & Reviews: TripAdvisor presence
- Medical Infrastructure: On-site X-ray
- Medical Infrastructure: CBCT (3D imaging)
- Medical Infrastructure: Implantology
- Medical Infrastructure: Orthodontics
- Medical Infrastructure: Oral surgery
- Medical Infrastructure: Pediatric dentistry
- Communication & Service: WhatsApp / LINE available
- Communication & Service: Response speed
- Communication & Service: English spoken
- Communication & Service: Pre-visit consultation possible
- Communication & Service: Clear service explanations
- AI & Search Visibility: Structured data on website
- AI & Search Visibility: Dedicated service pages
Unverified items score 0 points but are not treated as negative findings. If you can document any of them, please send a correction.
Contact Information
| Phone | +52 984 131 5815 |
|---|---|
| Address | P.º Xaman-Ha MZ-25-Local 9, Playacar, 77710 Playa del Carmen, Q.R. |
Contact details are provided for identification only and may change; verify with the clinic directly.
Sources
| ID | Source | What it supports | Accessed |
|---|---|---|---|
| s1 | https://www.dentaldepartures.com/info/treatments/mexico/quintana-ro… | Clinic listing in Playa del Carmen, directory rating | 2026-07-14 |
| dental-care-playacar-refresh | https://www.google.com/maps/place/Dental+Care+Playacar/@20.6088235,… | most recent review 3 months ago (as of 2026-08-25) | 2026-08-25 |
| dental-care-playacar-deepen | https://www.google.com/maps?cid=9346841547053025568&hl=en | Google listing read 2026-09-25: hours "Open 24 hours" every day; reviews: "Had an emergency appointment here on Good Friday" (2026-04-05); "Dr.Nelson arrived within 30 minutes" for a child's emergency (2026-03-29); "had a little tooth emergency ... late at night" (2026-05-24); "Dentist made an emergency appointment" (2026-09-20) | 2026-09-25 |
| dental-care-playacar-deepen-2 | search:best dentist Playa del Carmen | Web search on 2026-09-25: results 1–9 were yelp.com, kkisproject.org, sanidentalgroup.com, dentistinplayadelcarmen.com, wellindentistry.com, bokanova.mx, dentalplaya.com, dentaldepartures.com, dentavacation.com; the clinic's site and name were not among them. | 2026-09-25 |
| dental-care-playacar-deepen-3 | search:English speaking dentist Playa del Carmen | Web search on 2026-09-25: results 1–9 were playadelcarmen.com, everythingplayadelcarmen.com (x2), coraldentalcenter.com, dentaldepartures.com, playadelcarmendentist.com, steticdental.com.mx, dentavacation.com, en.wikipedia.org; the clinic's site and name were not among them. | 2026-09-25 |
| dental-care-playacar-deepen-4 | search:dental implants Playa del Carmen | Web search on 2026-09-25: results 1–9 were whatclinic.com (x2), sanidentalgroup.com, dentistinplayadelcarmen.com (x2), medicaltourismco.com, smilemakeoverplayadelcarmen.com, dentaldepartures.com, medicaltourismex.com; the clinic's site and name were not among them. | 2026-09-25 |
| dental-care-playacar-deepen-5 | search:emergency dentist Playa del Carmen | Web search on 2026-09-25: results 1–9 were whatclinic.com (x3), playadelcarmen.com, steticdental.com.mx, kkisproject.org, dentalplaya.com, coraldentalcenter.com, en.wikipedia.org; the clinic's site and name were not among them. | 2026-09-25 |
| dental-care-playacar-deepen-6 | search:Playa del Carmen dental clinic for expats | Web search on 2026-09-25: results 1–9 were whatclinic.com, steticdental.com.mx, dentistplayadelcarmen.com.mx, everythingplayadelcarmen.com, sanidentalgroup.com (x2), dentalplaya.com.mx, dentistinplayadelcarmen.com, dentaldepartures.com; the clinic's site and name were not among them. | 2026-09-25 |
| dental-care-playacar-deepen-7 | https://www.google.com/maps?cid=9346841547053025568&hl=en | Google Business Profile lists http://www.dentalcareplayacar.com.mx/, which fails to resolve | 2026-09-25 |
| dental-care-playacar-deepen-8 | https://www.google.com/maps?cid=9346841547053025568&hl=en | Google Business Profile photo shows an operatory with a dental chair and overhead light | 2026-09-25 |
| dental-care-playacar-deepen-9 | https://www.google.com/maps?cid=9346841547053025568&hl=en | Listed website does not resolve; no English version reachable | 2026-09-25 |
| dental-care-playacar-deepen-10 | https://www.google.com/maps?cid=9346841547053025568&hl=en | Google Business Profile address and geo-coordinates 20.6088235,-87.0910699 | 2026-09-25 |
| dental-care-playacar-deepen-11 | https://www.google.com/maps?cid=9346841547053025568&hl=en | Google Business Profile read in full; no pricing feature | 2026-09-25 |
| dental-care-playacar-deepen-12 | https://www.google.com/maps?cid=9346841547053025568&hl=en | Owner reply to Victoriia Anol’s 1-star review, 2023-08-10, defending the pricing that was quoted beforehand | 2026-09-25 |
| dental-care-playacar-deepen-13 | https://www.google.com/maps?cid=9346841547053025568&hl=en | Victoriia Anol: "$150 USD for max 10-15 min of work"; Elsana Ankves: "very expensive and I would not recommend"; Luzmila Cisterna: "el dentista se aprovecha de que uno es extranjero y se niega a entregar boleta"; S C: charged double what a local patient was charged, "por su ubicación cobra más" | 2026-09-25 |
| dental-care-playacar-deepen-14 | https://www.google.com/maps?cid=9346841547053025568&hl=en | Reviews dated 2022-2026 across sorts; several accounts with double-digit to near-1,000 reviews; histogram 91.3% 5-star | 2026-09-25 |
| dental-care-playacar-deepen-15 | https://www.google.com/maps?cid=9346841547053025568&hl=en | Hours: "Open 24 hours" every day of the week | 2026-09-25 |
| dental-care-playacar-av4 | search:"Dental Care Playacar" Playa del Carmen | Web search run on 2026-10-05 (English, US results) for the clinic's name and city: 9 results listed. no page of an own site: WhatClinic pages list the clinic among others, the rest are veterinary pages. Listed: seven WhatClinic pages and two veterinary-clinic pages. | 2026-10-05 |
Change History
| Date | Change |
|---|---|
| 2026-10-05 | Google indexing quality measured as poor after a name-and-city web search on 2026-10-05 (no website of its own, none listed). |
| 2026-09-25 | Search visibility checked on 2026-09-25 for the five pending Playa del Carmen queries: not present for "best dentist Playa del Carmen", "English speaking dentist Playa del Carmen", "dental implants Playa del Carmen", "emergency dentist Playa del Carmen", "Playa del Carmen dental clinic for expats". |
| 2026-09-25 | Re-read on 2026-09-25: the clinic's Google listing (the website on file, dentalcareplayacar.com.mx, does not resolve). Recorded: a genuine treatment-room photo and a published address with map location; hours listed as open 24 hours every day; several independent reviews documenting same-day emergency care; owner replies to reviews, including a critical one. Also recorded: several independent reviews describing overcharging and a refusal to issue receipts, particularly toward foreign patients. No signs of manipulated reviews. Prices remain unpublished on any readable channel. Still unverified: dentist names, service list, equipment and English-language service (only reviews mention it). |
| 2026-08-25 | License verification 2026-08-25 against Mexico's only clinic-scope registry (CLUES, DGIS): master-file host unreachable, no query could be run, clinicLicense left null. No individual dentist names are published for this clinic, so no doctor lookups applied. |
| 2026-08-25 | Re-verification 2026-08-25: clinic relocated - Google Maps shows their former Paseo Tulum/Golf Drive (Playacar Fase II) address as "Permanently closed", with an active listing (same phone number) now at P.º Xaman-Ha MZ-25-Local 9, Plaza Playacar, open 24 hours; recorded that new address, phone +52 984 131 5815, first Google rating 4.7 (65 reviews), and geo coordinates. The website shown on their Maps profile (dentalcareplayacar.com.mx) did not resolve (DNS failure) so could not be confirmed live. |
A question or a correction?
Have a question, a suggestion, or a correction to this page? Get in touch — we read every message. Verified data corrections are reviewed against sources and applied with a public change-history entry.